General Terms and Conditions of Sale

These general conditions govern the use of the site fitmarket.ch.

By using this site, you indicate that you have read and understood the terms of use and agree to comply with them at all times.

Type of Site: E-commerce

Intellectual Property

All content published and available on this site is the property of Fitmarket Sàrl and its creators. This includes, but is not limited to, images, texts, logos, documents, downloadable files, and everything that contributes to the composition of this site.

Accounts

By creating an account on our site, you agree to the following:

1. You are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information attached to that account, and
2. All personal information you provide to us through your account is up-to-date, accurate, and truthful, and you will update your personal information if it changes.

We reserve the right to suspend or cancel your account if you use our site illegally or if you violate the acceptable terms of use.

Sale of Goods and Services

This document governs the sale of goods available on our site.

The goods we offer include:

• Food
• Beverages
• Cosmetics
• Cleaning products
• Everyday items

The goods related to this document are those displayed on our site at the time of access. This includes all products listed as out of stock. All descriptions or images we provide about our goods are described and presented as accurately as possible. However, we are not legally bound by this information, descriptions, or images as we cannot guarantee the accuracy of each product or service we provide. You agree to purchase these goods at your own risk.

Prices and Information

All prices mentioned on the website include VAT and other taxes. These prices can be modified at any time and do not include, when applicable, shipping costs that are charged separately. The prices paid by the customer are those mentioned on the site at the time of the confirmation email, except in the case of an obvious error. These prices are firm and non-revisable during their validity period, but we reserve the right, outside the validity period, to modify the prices at any time.

Payments

We accept the following payment methods on this site:

• Bank card
• PayPal
• ApplePay
• Direct debit (for subscriptions)

By providing your payment information, you confirm that you have authorized the use and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to that payment instrument.

If we believe your payment has violated any law or any of our terms of use, we reserve the right to cancel your transaction.

Shipping and Delivery

By making a purchase on our site, you agree and acknowledge providing a valid email and shipping address for the order. We reserve the right to modify, refuse, or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will refund you an amount equal to what you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Refunds

We accept refund requests on our site for products that meet one of the following requirements:

• The item is broken
• The item is expired
• The item does not match what was ordered

Refund requests can be made within 15 days of receiving your item.

Limitation of Liability

Fitmarket Sàrl or any of its employees will be responsible for any problems arising from this site. However, Fitmarket Sàrl and its employees will not be responsible for any issues resulting from irregular use of the site.

Indemnification

As a user, you indemnify Fitmarket Sàrl from any liability, cost, cause of action, damage, or expense arising from your use of this site or your violation of any of the provisions set forth in this document.

Applicable Laws

This document is subject to the applicable laws in Switzerland and aims to comply with its regulations. This includes the EU regulations established in the GDPR.

Severability

If at any time any of the provisions set forth in this document are deemed incompatible or invalid under applicable laws, such provisions shall be considered void and removed from this document. All other provisions will not be affected by the laws and the rest of the document will always be considered valid.

Modifications

These general conditions may be modified from time to time to maintain compliance with the law and reflect any changes in how we manage our site and how we expect users to behave on our site. We recommend our users review these general conditions from time to time to ensure they are informed of any updates. When necessary, we will inform users by email of any changes made to these conditions or post a notice on our site.

Contact

Please contact us if you have any questions or concerns. Our contact details are as follows: hello@fitmarket.ch